Orders, production and warehousing each ran on its own system, and the same master data was entered three times. The first step was not writing code — it was agreeing on what each thing means.
What we did
- Unified material and customer master data with a single source of truth
- Turned triple entry into enter-once, distribute-on-demand
- Added a sync monitor that raises an alert the moment something fails
Result
Master-data entry dropped by roughly 70%, and cross-department reconciliation went from weekly to always available.